SMTA Website Privacy Policy
Scio Mutual Telephone Association (SMTA) ("we," "our," or "us") respects your privacy and is committed to protecting any information collected through our website, www.smta.coop (the "Website").
This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
Information You Provide
If you contact us through forms, email, phone, or other communication methods provided on the Website, we may collect information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Any other information you choose to provide
Automatically Collected Information
If you consent, we use Google Analytics to collect limited information about how visitors interact with our Website. This information may include:
- Pages visited
- Time spent on pages
- General geographic region
- Device type and browser information
- Referring websites
- IP address information processed by Google Analytics
This information is used only to understand and improve Website performance and user experience.
Cookies
Our Website uses minimal cookies.
Consent Cookie
We use a single cookie to remember whether you have consented to the analytics tracking. This cookie is necessary for storing your privacy preferences.
Analytics Cookies
If you provide consent, Google Analytics may place cookies on your device to help us understand Website usage and performance.
How We Use Information
We may use information collected through the Website to:
- Respond to inquiries and requests
- Communicate regarding our services
- Improve Website functionality and performance
- Analyze Website traffic and usage trends
- Maintain Website security
We do not sell personal information to third parties.
Third-Party Services
We use Google Analytics, a web analytics service provided by Google LLC.
Google Analytics may collect and process information according to Google's own privacy practices. For more information, please review Google's Privacy Policy: https://policies.google.com/privacy.
Data Sharing
We may share information:
- With service providers who assist in operating our Website or business
- If required by law, legal process, or governmental request
- To protect our rights, property, or safety
We do not sell, rent, or trade personal information for marketing purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:
- Accessing the information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Objecting to certain processing activities
- Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the information below.
Security
We take reasonable administrative, technical, and organizational measures to help protect information collected through the Website. However, no method of internet transmission or electronic storage is completely secure.
Children's Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Scio Mutual Telephone Association
Website: www.smta.coop
Email: CustomerCare@SMTA.coop
Phone: (503) 394-3366
Effective Date: 09/23/2020
Last Updated: 06/25/2026